Hundreds Sign Up for Telecare Support Service

Councillor Phil Bateman said “If you live in Wednesfield North and are interested in this scheme. Please read and follow the advice offered.”

More than 30 people a week are signing up for a service which helps them remain independent for longer.

The City of Wolverhampton Council’s Telecare service supports people to live in their own homes by providing a range of assistive technology, from emergency alarms and fall detectors to smoke and flood sensors and automated pill dispensers.

Last year, the council announced plans to give 3,000 additional customers the chance to use Telecare by 2019 – and already over 800 more packages have been installed in residents’ homes since April 2016.

Should a Telecare alarm be activated, either by the customer themselves or in response to an incident such as a fall, a message is sent to the council’s control centre.

There, trained operators are on hand 24 hours a day, 7 days a week to establish the most appropriate response for the customer, be it contacting a family member, carer, doctor, the new mobile responder service provided by West Midlands Fire Service or the emergency services.

IMG_5708 City Council out more about Telecare, please visit Wolverhampton Telecare Service, call 01902 553585 or email

Phil Bateman

Phil Bateman is Married to Mary and lives in Wednesfield North. He was a long serving local politician having served previously on the now defunct West Midlands County Council... read more