Residents living in Kitchen Lane Ashmore Park Wednesfield have had to put up with a Water leak which they first reported to the company seven long weeks ago! It is an absolute disgrace for this FTSE company to force local residents to wait this long for the repair to be addressed and the water leak stopped.
The surrounding grass has become a ‘mud bath’ and an estimated 2,000 gallons of water has been lost down drains….
I wrote to the City Council asking them three basic questions these were –
“1. When did Severn Trent first approach the City Council for permissions to make the repair?
As a statutory undertaker Severn Trent does not currently need the Council’s permission to make the repair. They only need to send us a notice to say when they want to do the works. They sent us a notice on 27 June to say they wanted to undertake the works 3-5 July.
2. What was the City Councils response – and when did we respond?
We have contacted Severn Trent for the first time today (13 July) when we became aware of the issue. We have requested that the works require an urgent response.
3. If we have responded what restrictions if any have we placed on them?
We have placed no restriction on them proceeding with the repair.
I hope the answer to these questions help and that’s Severn Trent start their works as a matter of urgency. Any problems, please come back to us”
I do intend to get back to the Wolverhampton City Council on Monday….But I want residents to know in Kitchen lane that I shall also be hounding ( Severn Trent) again on Monday. This time I will be writing to their Chairman….