Councillor Phil Bateman said ” National Express West Midlands has written to me explaining how they will be making changes to Local Bus Services, as the network is being hit by the Corona Virus. National Express West Midlands tell me that whilst they still will be running routes, some of the services will be less frequent. Please read the full briefing it could help you plan your journeys.” –
National Express West Midlands says “It is important that we continue to keep our region moving as best we can. We are absolutely committed to doing that and we are working closely with Transport for West Midlands via the Bus Alliance to keep public transport running for those that rely on it.
All National Express West Midlands bus services will still be running on their normal routes. Some of them will just be running less often. More detail on this is included below.
As a locally-based operator of thousands of coaches, buses and accessible minibuses – and of course, all of our hard-working drivers and other members of staff, we also stand ready to help the region and the nation in any way that we can.
We are actively speaking with various organisations including hospitals, supermarkets, the police and the MoD, and offering our help with any opportunities for our staff and our vehicles to support them during these difficult times.
Service changes from Wednesday 25 March 2020
All National Express West Midlands bus services will still be running on their normal routes. Some of them will just be running less often. No bus routes are being taken off.
Starting from the first service on Wednesday 25 March, we will be running reduced services on some bus routes.
Our teams are working incredibly hard to finalise all of the changes – what would usually take months is being done in just a matter of days. But we are committed to operating a realistic, reliable bus service for those that rely on us to get them to work, to the shops, or to care for their own or others’ relatives.
All of the new timetables will be available on our website nxbus.co.uk from Monday 23 March 2020, however in the meantime please see the key points below:
• On all routes, times of first buses will be the same or within a few minutes of current times
• On all routes, there will be no change to the timings of the last bus
• Sunday services will remain as they are now
• Any National Express West Midlands all-night bus services will continue to operate
Due to the pace of the change we would appreciate your support in raising awareness locally and advising residents to check their journey timings on our website nxbus.co.uk. The new timetables will be available from Monday.
We’re working hard to let customers know in advance and have already spoken to the local newspapers and local radio. We have a message on our customer phone lines, we’ve emailed pass holders, put notices on our buses, and updated our website and social media channels.
We are also working as fast as we can to get new printed timetables to our travelshops at bus stations for those who do not have access to the internet.
Update for concessionary pass holders
May I also take this opportunity to highlight that English National Concessionary Pass (ENCTS) holders can now travel for free on our buses, any time of day.
We have worked closely with Transport West Midlands to remove the £1 concessionary fare for journeys before 09:30am and hope it will help our more vulnerable customers to be able access special sessions in shops and banks.
Thank you in advance for any help you are able to offer with updating your local residents