I attended the RWH Trust Board Meeting this morning. One of the major papers on the meeting agenda was the arrival at the RWT by the Care Quality Commission unannounced to inspect the Trust, and all of its services it provides for our City and its surrounding area.
The Care Quality Commission arrived at New Cross in June 2015. They created a report on the running of the operation. It was not as good as the Citizens in the City would like to see.
Indeed it has sparked a fierce debate amongst the professionals that run the Hospital, their staff and Unions, and the sites and services they are responsible for and that provide health care and have been inspected.
The headline results of CQC inspection is that the Royal Wolverhampton Trust Requires Improvement. Here are the areas that the result were judged against.
New Cross Hospital the headings are;-
Safe – Requires Improvement
Effective – (Good)
Caring – (Good)
Responsive–(Good)
Well Led – Requires Improvement
Overall – Requires Improvement
Cannock Chase
Safe- Requires Improvement
Effective- Good
Caring- Good
Responsive- Good
Well Led –Requires Improvement
Overall – Requires Improvement
Community Inpatient Adults
Safe- Requires Improvement
Effective – Good
Caring – Good
Responsive – Good
Well Led – Good
Overall – Good
Community Adults
Safe- Good
Effective-Good
Caring – Outstanding
Responsive – Good
Well Led –Good
Overall – Good
Community Children And Young People
Safe- Good
Effective – Good
Caring – Good
Responsive – Good
Well Led – Good
Overall – Good
End of Life
Safe- Good
Effective -Good
Caring – Good
Responsive – Good
Well Led – Good
Overall – Good
Trust Overall
Safe – Requires Improvements
Effective – Good
Caring-Good
Responsive-Good
Well Led –Requires Improvement
Now this result was discussed with some real feeling. The Trust Chief Executive suggested that the narrative just doesn’t go with the results. When the results were first announced the Trust immediately went back to the CQC with their concerns. In fact the organisation went back within just 10 working days with the RWT view on the 294 points of inaccuracy.
Indeed the CQC accepted in part or in full 215 of the 294 points the Trust had raised.
Now the Trust has lodged a formal appeal to the CQC against the process by which the ratings were awarded. The full appeal document is being populated and will be submitted to the CQC within the timescale allowed.
Once the full appeal document has been submitted to the CQC. There will be a banner on the public website indication that the Trust is appealing the ratings.
The Chief Executive also told the Board that its stakeholders are clearly disappointed with the ratings from the CQC. The staff are also keen that RWT appeal the ratings.
(Councillor Phil Bateman) When I was asked to speak at the end of the Board Meeting – I made the point in an observation at the Board meeting, that the results as announced were not good. If the CQC results were not corrected, it would cause much concern. The announcement that had already appeared in the media, had already sparked fears for safety within the community that has to use the Hospital, its satellite’s and its departments.
I made the comment strongly the announcements already in the Press and Media.Have already sparked people fears, regarding attending these important public facilities. I was pleased that the CE had reported that RWT stakeholders (including our Local Authority) had shown support to the Trust. Because there was fears in the community about the hospital and its services now. This just had to be turned around. Safety, direction and leadership, was and still is a major issue.